Refund Policy

Last Updated: October 1, 2023

Thank you for choosing Roundihmp. Your satisfaction is our priority, and we're here to ensure your peace of mind with our clear and customer-centric refund policy.

Money-Back Guarantee

We stand behind our services with a generous 14-day money-back guarantee. If you find our service unsatisfactory within the first 14 days of your initial purchase, you have the option to cancel your subscription and receive a full refund.

Cancellation and Refund Process

To initiate the cancellation and refund process, please reach out to our dedicated support team through one of the following methods:

• Email: info@roundihmp.com

Exceptions to the Refund Policy

Please note that the following situations are not eligible for a refund:

• Subscriptions actively used for more than 14 days.
• Subscriptions canceled after a free trial period.
• Subscriptions canceled due to a violation of our terms of service.

Requesting a Refund

When requesting a refund, please provide the following details:

• Your full name
• Email associated with your subscription
• Order number
• Brief explanation for the refund request

Refund Processing

We are committed to promptly addressing your refund request. You can expect your refund to be processed within 10 business days from the receipt of your request. The refunded amount will be credited back to the original payment method used for the purchase.

We value your trust in Roundihmp and are dedicated to ensuring your experience is exceptional. If you have any questions or need assistance, please don't hesitate to reach out to our support team.